Survey Enqueteformulier engels 1. How did you come into contact with our offices? Through acquaintances/friends Through a publication in a newspaper or magazine Through website, Yellow Pages, municipal guide, or similar Through an advisor, lawyer, accountant, general practitioner, social worker, or similar Other, namely2. Statement: The office is easily reachable by phone. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:3. Statement: Staff treat me with respect and communicate with me in a friendly manner. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:4. Statement: I received sufficient information about the costs of the services. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:5. Statement: It was clear to me when I could reach my lawyer. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:6. Statement: I was called back when I requested it. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:7. Statement: In the absence of my lawyer, there was sufficient coverage. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:8. Statement: I am satisfied with the way I was assisted and would recommend the office to acquaintances, family members, or friends. Strongly agree Agree Neutral Disagree Strongly disagree Additional comments:My suggestions for improving the service: